美世咨询校招流程是怎样的?常见笔试面试题有哪些?

********职问团队独家整理

一、校招流程

网申:美世咨询于去年10月26日正式开放校招,但往年的校招时间都不太确定,甚至很有可能没有校招。有意向应聘美世咨询的童鞋可以在10月份下旬对其进行密切关注。

面试:通过简历筛选后,会在11月末对各位面试者进行第一轮的电话面试。第二轮形式是以case interview的群面。最后一轮面试是面试官单面。

笔试:美世咨询的校招和实习生招聘比较不同。实习生招聘第一轮为笔试,校招第一轮则为电面,很有可能在三面才开始进行笔试。笔试主要考查性格测试 + 智力测试 + Excel + PPT + Translation。题目比较有难度,要好好复习。


二、历届面试题目

第一轮:电话面试(约1小时)

通常在完成简历筛选后的11月下旬-12月初会打电话给第一轮面试者。主要问题还是以简历的内容出发,宝洁八大问也有提及,以及对美世咨询的了解、求职岗位的工作和职责的了解。所以在面试之前请务必熟悉简历内容,搜集美世咨询的相关信息。

以下是历届美世咨询电话面试的内容:

1. 用英文介绍一下你自己?

2. 现在是否拿到offer了?(因为美世咨询的校招比较晚)

3. 你在你以前工作岗位的职责及取得的成绩是什么?

4. 你个人的最大特色是什么?你的优点和缺点是什么?

5. 为什么XX不是你求职的一个选择,你觉得自己适合在外企工作吗?

6. 你知道你今天来应聘什么职位吗?

7. 你觉得你为什么适合做咨询,你觉得你还有哪些地方要提高?

8. 如果让你给新进校的大一学生提些建议,你会怎么说?

9. 你对所申请的岗位的了解?

10. 你对我们公司了解多少,有哪些主要业务,之前你上过我们公司网站吗?

第二轮:群面(约1小时)

面试成功的求职者会在电话面试完后的两周内会接到第二轮面试通知。群面为无领导小组讨论,面试题目有可能是market-sizing也有可能是case study。流程为25分钟讨论,5分钟presentation,10分钟面试官提问,1分钟用英语互相评价。

以下是历届美世咨询案例讨论的内容:

1. 有一种C-test新型汽车检测系统,其可以替代传统的H-test汽车检测系统,优点是安全和节省能源,而且速度较快,但是缺点是费用昂贵,问是不是要考虑用C-test代替H-test,如果要的话,那要全国在未来5年里面需要引进多少这样的系统?

2. 一个类似于贝塔斯曼商业模式的俱乐部,只不过是卖CD的。给出了CD的市场价和会员价,还有一些重要的入会规则,并要求画一些图表,估计一下会员通常购买CD的数量会如何变化,通常会员能够保持membership多长时间。

3. 打印机的成本比售价高,那是靠什么赚钱的?

4. 一家后勤公司,想要把某产品在一个地区分销,需要多少辆车?

5. 有一艘船,触礁,全体船员都到一艘橡皮划艇上。正东南方100海里有陆地。有15样东西,按照重要性排序。个别船员身上有火柴,气体打火机和香烟。

6. A New England telephone company is thinking of entering the home security market. What is the potential market size and what would you recommend they do?

7. If I gave you $10 million dollars to invest in any one business, which would it be?

8. Should Kraft Foods expand and incorporate ice cream into their product mix? If yes, how should they enter this market?

9. You are starting a new business, a gourmet coffee shop. The shop is located next to a train station. You're building the business with the hope of selling it within two years. What is your strategy?

How big is the market for window display marketing books?

10. We have been hired by a client to help her evaluate his product mix and determine the best one going forward. Refer to graphs.

(更多case,参见附录)

第三轮:单面

成功通过第二轮面试的求职者会在2周内收到第三轮通知。第三轮面试形式为单面,由团队负责人和资深顾问组成,面试除了关注以往工作经历外,重点通过案例分析、电脑技巧测试等来选择有速战能力或者相应潜力的顾问。此外,有些求职者在此轮也有可能是全英面试的。

以下为历届美世咨询英语面试的问题:

1. Tell me about yourself?

2. What are your personality (intellectual) strengths and weaknesses?

3. Why do you want to pursue Ph.D.?

4. What research are you doing now?

5. What’s the big challenge in your study, in your life?

6. What was the toughest decision you ever had to make?

7. What’s your favorite course? What’s your least favorite course?

8. Talk about your working experience. What’s your big problem in your job?

9. What do you do when a student always doesn’t understand the topics in Class?

10. Talk about the projects you did.

11. What’s problem you met in group working? How to solve them?

12. Why life insurance not p/c?

13. Why insurance not consulting?

14. Why choose *** insurance company?

15. Why should we hire you?

16. Where do you see yourself in five years? What’s your long-term objective?

17. Tell me about a time when you had to meet a deadline, how did you approach it?

18. Tell me about a time when you had a deadline and you couldn’t meet it?

19. If I’m right, you didn’t take the actuarial exams continuously, why?

20. How do you prepare for the actuarial exams?

21. How do you define success?

22. Did you ever do what you don’t like to do? How did you accomplish it?

23. Did you ever take initiative to do anything in your work or study?

24. You have good gap. How did you achieve it?

25. Would you consider staying for a full-time position after the internship?

26. Tell me about a time when you had to present a message to a person that was not familiar?

27. Talk about the courses you've taken.

28. Please name three traits of your boss or colleagues you want them to have.

29. What’s your hobby?

30. Any volunteer work?

31. Please make me get a clear idea who you are

32. Why should I choose you from about 300 candidates for the next step interview?  Talk about your highlights.

33. What are your hobbies?

34. What is your plan for your life?

以下为历届美世咨询中文面试的问题:

1. 团队中有人意见不和,怎么处理?是否愿意做重复性工作?

2. 你的职业规划是什么?

3. 请举一个上一份工作中最成功的案例?

4. 为什么来面试?

5. 你碰到过哪些学习上的困难,怎么克服的?

6. 学的课程里面觉得什么最有用?

7. 为什么选你这个专业而不是XX?

8. 期待在美世获得什么?

9. 你可以举一个说服别人、沟通、团队凝聚力的例子吗?

10. 你有担任领导角色的经历吗?

11. 每个人用一分钟在白纸上画一幅画描述家乡然后用一分钟介绍,再用半分钟自我介绍

12. 你还申请了什么公司,现在进程如何?

13. 别人对你的评价是什么?

14. 你在学校获得的知识会对你未来的工作有什么帮助?

15. 最令你沮丧的一段经历?

16. 你是如何平衡你的工作和生活?

17. 你了解美世什么?对于人力资源咨询有什么了解?

18. 举例说明你的抗压程度?

19. 对待加班、出差如何看待?

20. 你自认为在人力资源管理的哪些方面比较擅长?

21. 什么样的薪酬体系比较有效?你认为薪酬弹性大好吗?

22. 你认为什么样的考评方式最有效?三百六十度考评是有效的考评方式吗?

23. 你的毕业论文是什么?

24. 你期望的薪资是多少?


三、面试经验总结

1. 基本是behavior 的问题,一定要事前准备答案,记熟。但回答的时候不要有背的痕迹。可以中间停一停,假装想一想。回答问题要说清楚,慢一点没关系,最怕说得太快人家听不清。

2. 一定要记住对方的名字, 在面试开始和结束时,准确清晰地叫出对方的名字。

3. 多参加几次面试很有帮助,所以对于想去的公司一定要排在最后。认真准备面试题目和答案。

4. 在面试中需要展现出来的几个方面:(1)逻辑思维:这是作为一个顾问最基本的要求,说的话,写的报告都要体现出你的逻辑;(2) 团队协作:因为一般都是以团队形式开展,大家经常呆在一块儿,免不了各种沟通与合作。这种沟通合作除了项目组内部,也涉及到公司内部资源协调及外部客户沟通;(3)洞察力:你可以滔滔不绝,你可以很少说话,但是内容一定要有洞见(Insight);(4)加分项:不是对每个人都会做同样的要求,但是有的话绝对会加分,比如:成就动机、领导力、影响力、商业敏感、客户导向、责任心、同理心等等。


附1 宝洁经典八大问剖析:

1. Describe an instance where you set your sights on a high/demanding goal and saw it through completion. 描述一个例子, 证明你给自己确立了一个很高的目标, 然后完成了这个目标。

问题分析:

考查意图:制订高目标的勇气 + 完成高目标的执行力。

关键词: demanding goal + saw it through。

所以,在描述的时候要着重描述这个任务为什么这么demanding, 有些什么具体的困难, 你是怎么样一步一步去克服的。

回答示范:

(1) (What) Designed a show to celebrate the Anniversary of Tianjin University, and won 3rd Prize out of 18 teams.

(2) (Situation & Key Word: demanding) On the anniversary night, there was a huge celebration party, where songs, dances and dramas were played. Each school should design five shows, and our class volunteered to design one. It was a demanding goal as it was very close to the end of the term when most students were busy preparing for final exams.

(3)(Task) As a sophomore student I was in charge of my class performance, which was a drama. I had to deal with the pressure from study, my classmates’ disinterest in acting, and my role as the king in the drama.

(4) (Actions, Key Words: how I saw it through)

First, as there were only 20 students in my class, I distributed at least one task to each student; either a role, or making tools or costumes.

Second, since at the end of the term each member was busy with study, the rehearsal schedule should be reasonable and periodic. All team members cooperated well because of the low frequency and short duration of each rehearsal.

Third, music and scenery were added into rehearsal in order to get close to the circumstances of the party.

In addition, I emphasized the value of time and ordered every actor to respect other partners.

(5) (Result) In the end, our performance was very successful. Not only did I act the “king” wonderfully, but also got good marks on the final exam.

2. Summarize a situation where you took the initiative to get others to complete an important task, and played a leading role to achieve the results you wanted. 描述一个例子,你团结了一群人共同努力,并为取得成功起到了带头作用。

问题分析:

考查意图: 领导才能

关键词: took the initiative, get others to complete, leading role。

所以,你在描述的时候要重点描述自己吸引他人参与、团结并鼓励他人、借助他人力量、 带领他人这个过程。

回答示范:

(1) (What) I organized a group to sing English choir on Choir Eve, visited all the dormitories in our university and sent Christmas gifts on behalf of our English Association.

(2) (Task) To broaden the students’ understanding of Western culture.

(3) (Key words) took the initiative & leading role

i. Suggested the idea to the Chairman of our English Association and got his approval.

ii. Asked each member of our association to offer at least three suggestions on each of the questions below:

* What songs to play?

* Who could join the choir?

* Where should we perform?

iii. Combined the other team members’ suggestions with my idea and made a decision on the questions above.

iv. Organized the rehearsals, reminded the singers of each rehearsal time and place with short messages, because our singers were indeed busy and they could forget.

v. Made each rehearsal as lively as possible to make the singers feel the atmosphere of Christmas, and thus motivate them to sing with emotion.

(4) (Result) Many students said that they were happily surprised by our activity and they hoped we would hold such activities next Christmas. And some said they would love to join our association to learn the beautiful choir.

3. Describe a situation where you sought out relevant information, defined key issues, and decided on which steps to take to get the desired results. 描述一个例子, 你找到相关信息, 确定重点事项, 然后决定了采取哪些步骤来获得满意的结果。

问题分析:

考查意图:分析— 判断 —决策能力。

关键词: seek out relevant information, define key issues, decide on the steps。

面试官希望了解你分析处理一件事情的全过程。和刚才一个题目考查如何争取别人的协助是完全不同的。所以, 你在描述的时候要重点描述你做整个事情的经过, 而不是和什么人一起做。

回答示范:

(1) (What) I organized the first activity of the Management School English Association.

(2) (Situation) As the association is newly founded, not many students show interest in our activities, and we lack efficient ways of helping the existing members to improve their English.

(3) (Task) We decided to make some improvements in our association, in order to help more than two hundred freshmen and sophomores with their English while publicizing our group.

(4) (Actions: 利用原文的Key Words)

i. Seek out relevant information:

* What kind of entertainment was popular among students that also offered chances for them to learn English most effectively?

* Which teacher was suitable for this position?

* When were our members available?

* Which place was convenient for a large attendance?

* Other related factors, such as the availability of facilities and the layout of the spots.

ii. Key issue: What are the weak points of the students’ English abilities? Vocabulary? Listening? Speaking? Grammar? Writing?

iii. Decide on the steps to take:

* Administer a questionnaire to find out the weak points of the students’ English abilities.

* Work out some activities with teachers to improve the weak points.

* Administer another questionnaire to evaluate the popularity of our activities and choose the top 3 to launch.

* Launch the top 3 activities.

(5) (Result) The Top 3 activities—Fun Vocabulary Recitation, Friends Mock Show, Devil English Corner—proved highly successful, and we hosted double the number students in our later activities.

4. Describe an instance where you made effective use of facts to secure the agreement of others. 描述一个例子, 证明你用事实去说服别人。

问题分析:

考查意图: 以事实说服他人的能力。

关键词: facts, secure agreements。

所以,你的描述应该非常直截了当, 先把大家的不同意见列出来, 以及他人为什么不同意; 然后逐条以事实进行说服。

回答示范:

(1) (What) I advanced a plan to found an English Garden in collaboration with the English association in a neighboring university.

(2) (Situation) When I was a member of the English association in our university, I realized that the activities we organized lacked uniqueness and couldn’t effectively help the students improve their English. Our neighboring university is just a five-minute walk away from us.

(3) (Task) I proposed the idea to the President of the Association that we found an English Garden in cooperation with the English association in the neighboring university.

(4) (Actions)

i. (Key Words: disagreement) The disagreements I met included:

* our school authority may dissent.

* The high cost, and we didn’t have enough human resources to carry out this project.

* There were too many English corners; another one was unnecessary.

ii. (Key Words: facts) The facts I made use of:

* Our dean approved this proposal.

* Our partner was willing to provide financial assistance, and our members volunteered to design the details of the plan and implement it.

* A poll showed that the current English corners did not meet the students’ requirements and lacked uniqueness.

(5) (Result) Others were convinced and we successfully founded the English Garden. It’s run once a week now, each meeting attracts over a hundred students.

5. Give an example of how you worked effectively with people to accomplish an important goal. 描述一个例子, 证明你有效地与人合作, 共同完成了一件重要的事情。

问题分析:

考查意图:团队合作能力。

关键词: worked effectively with people。

所以, 你的描述应该很清晰: 我做什么+别人做什么。

回答示范:

(1) (What) Our team won the 2nd Prize in the Military Songs Competition held in our university.

(2) (Situation) In total 20 teams joined the competition, each team represented a class.

(3) (Task) I was in charge of the project. We decided to make our team’s performance unique in order to win a prize.

(4) (Actions & Key Words) worked effectively with people

i. Design: I cooperated with my colleagues to plan the climax of the performance, the musical accompaniment of the songs and the whole arrangement of the narrative poem. As three members in our team were good at guitar, I encouraged them to come up with some ideas about how to use a guitar in the military songs.

ii. Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect.

iii. On stage: I reminded my fellows with gestures and eye expressions. Also, I helped a singer to cope with an emergency.

(5) (Result) Our military team won the second prize in this competition.

6. Describe a creative/innovative idea that you produced which significantly contributed to the success of an activity or project. 描述一个例子, 你提供了一个创新的想法, 使得某一个活动或者项目取得了成功。

问题分析:

考查意图:创新能力。

关键词是creative idea, significantly contributed.

所以,你的描述要包括你的创新意识、创新依据、有了创新的想法之后如何去实现它,以及这个创新想法起到了多么重要的作用。

回答示范:

(1) (What) I suggested that we set the topic to be “Sell Yourself” for the annual speech contest in our school.

(2) (Situation) Each year our school holds a speech contest, the topic is randomly chosen by the teachers, for example, how to protect the environment, the importance of honesty, and so on. Students are not very excited about these topics.

(3) (Task) I am quite interested in participating in speech contests, but I’d like them to be different, more exciting and more useful. So I decided to offer some suggestions to our school.

(4) (Actions)

i. I proposed three topics: Sell Yourself; Where I’ll be in 3 Years; Be Competitive. All focus on future job hunting and career development, which I believe are attractive topics to most students.

ii. I surveyed other students and got the information that Sell Yourself seemed better, because it gave us a chance not only to say something, but possibly to sing and dance in addition to just speak.

(5) (Result) My proposal was used in the Speech Contest, which was enjoyed by the students. Over 500 students came to watch the speech contest, double the previous audience size. And the participants said the topic gave them a good opportunity to show off and become more confident.

7. Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities. 描述一个例子,说明你如何评估形势,并且把精力放在最重要的事情上,然后取得了比较好的结果。

问题分析:

考查意图:分析事情和找到问题关键点的能力。

关键词是assessed a situation, focused on the priorities.

所以,你的描述应该是着重于自己的分析过程。

回答示范:

(1) (What) I once solved the problem of lack of inventory in our store in an hour.

(2) (Situation) Four stores do the promotion at the same time and our store is one of them, the largest one. The sales assistant on the previous day forgot to report that the inventory wasn’t enough and I just realized it when I arrived in the morning.

(3) (Key Words: my assessment of the situation) The four promoting stores were not very far from each other, and they opened at different times. It was possible to fetch some stock from another store and make up for it later.

(4) (Key Words: the priorities) To satisfy the stocking demand of the store which had the largest number of customers.

(5) (Actions) I reported to the manager and offered my suggestion. He accepted it.

(6) (Result) Everything went all right. The inventory in our store was sufficient, and the other store was restocked later before lunchtime.

8. Provide an example of how you acquired technical skills and converted them to practical application. 描述一个例子, 说明你如何获得了技能, 并且把这些技能转化成实际应用。

问题分析:

考查意图:你的“学习能力”。

关键词:convert technical skills to practical application.

回答示范:

(1) (What) I learnt how to arrange the questionnaire forms in a scientific way and use them in the survey of a new beer.

(2) (Situation) In the investigation of customer opinions about the taste of a new kind of beer, I found that the questionnaire form was out of date and limited the freedom of responses.

(3) (Actions)

a) I consulted my boss and a good friend who works in a professional marketing research company and learnt a new way of arranging questionnaire forms.

b) I designed two new forms, and my boss chose one of them.

(4) (The result) With the help of the converted form, our company obtained more objective and useful information.


附录2 咨询公司面试案例分享

1. 客户是一家本地的小型啤酒厂,它想进入本地葡萄酒市场(市场吸引力足够大),请分析一下该公司进入新市场后盈利状况

Notes:是profit-focus,不要做成market entry or sizing

2. 客户是美国第二大的小器具制造商(widget maker),想收购兼并美国第四大的小器具制造商(竞争对手之一),请你给出建议要不要收购。

Notes:切入点是收购前后客户的revenue和cost,如果达到这个点上,面官会进一步给你看一些revenue breakdown和cost breakdown的图表数据。会涉及到一些简单计算。

3. 客户是一家冰激淋生厂商,产品是各种口味的健康概念冰激凌,会告诉你主要销售渠道,按渠道销售量,竞争对手情况等信息。你的任务是在短期之内提高销售额25%。如何达到。

Notes:想出尽量多的办法:如提高单价,渠道扩张,开发新产品争取新客户等等。面官会给你反馈,这个主意好,这个主意不可行等。但最终要落实到数字,这个25%的销售增长如何得到,不能空谈。可以开辟新的销售渠道,到全国大城市的高中校园设柜销售ice cream。

4. 这个是环环相扣的案例。

1) 客户是生产工业洗涤剂的厂商,但是因为环保禁令要停止生产,给出建议怎么办?

Notes:随便谈,看你想法多不多。要么进入新市场(其他国家不一定有禁令),要么生产新产品(可以收购兼并其他公司,或者自己研发,利弊都分析一通。

2) 如果选择生产新产品,如下两个行业怎么选:家用洗涤剂和生物制药

Notes:比较了两个行业profitability、稳定性(政策风险)、synergy等等一堆,打分,选得分高的。其实说哪个都行,只要能说圆了就好。

5. 客户是日本一家汽车零部件生产企业,业务结构复杂,在世界各地都有工厂或者销售公司。最近他们的利润率在降低,于是他们找到Booz Allen,你怎么给客户一个解决之道。

Notes: 先问清楚客户的业务结构,生产些什么,各自的利润率如何。然后从ProductPortfolio角度分析,该生产些什么,样样都作显然不行。在从revenue-cost角度breakdown,给出建议如何提高销售,降低成本(centralize production)等。

6. 估计上海有多少加油站,用多种办法。

Notes: 1)从地区面积上来讲,因为加油站在城市的分布比较平均。做合理的assumption, 知道上海的面积或者有几个区。

2) 从demand角度估:加油站的用户是汽车司机,不同的车用油量不同:私家车、公交车、货运车、taxi、公司用车……设计合理的需求量,加油站的供应量,算出加油站数目。

3)从supply角度估:主要的供应商:sinopec, petrochina, others。上网查他们在上海的outlets,累加……

7. 非常规案例 且环环相扣

1 )出租车司机每次送客去浦东机场后有个困惑:排队等客还是空车开回市区?请给出建议

Notes:问一些问题,如机会成本,油费和车费,算出等待的时间临界:等待几小时以上就不合算了。

2) 如果司机得知在接下去的一个小时内有5架飞机到达浦东机场,这时在他之前已有100部出租车在排队等客,告诉他要不要等?

Notes: 算出一个小时内出租车的需求量。问机型,载客容量,上座率,假设一个合理的比例的乘客会叫出租(考虑各种交通方式:亲友接机,旅行社接机,机场大巴,磁悬浮等),会叫出租车的人可能一人一辆,两人一辆,三人或以上一辆。这个也要考虑到,思维要严密。

3)给出改善上海交通状况的20条建议

Notes: 看你平时关心不关心周遭,还有你的想象能力。

8. 非常规案例——角色扮演

韩国面官说他是韩国现代集团和中国起亚汽车的老板,快要死去,想给两个儿子各留下点产业,但又不想拆分两个汽车集团,想都给大儿子(分开对经营不好)。后来想到为了公平,欲在中国买一个零售集团(大型超市)给他小儿子经营,问我——他很信赖的私人助理,可不可行。

Notes: 了解外资在中国经营零售业已经全面开放,对外资,任何设店数量,股权持有,设店地域的限制已经取消。(2004年12月11日起,中国入世3周年了,零售业放开)从商业角度,经营hypermarket零售业,盈利。从brand name角度,可以leverage现代的一些无形资源和名声。从家庭角度,有助兄弟和睦团结。不管可不可行都一定要给你确定的回答。

9. 客户是一家在亚太运作的罐头食品生产商,面官告诉你他们在日本、东南亚、澳洲有三个工厂,各自的capacity;还告诉你四个销售市场:日本、中国、东南亚、澳洲5年后的需求预测,问该建议客户在哪里增加投资设厂增产以满足5年后的需求。

Notes: 想法是在低成本的国家规模生产(中国和东南亚),供应本地市场并出口到高成本的国家卖(中国->日本,东南亚->澳洲)。问他各地的生产成本和运输费用等。

10. 客户是北京一家城市商业银行,计划在北京发行信用卡,请估算这个市场有多大,5年后增长有多快。

Notes: 先定义潜在用户数量,假设合理的持卡量。我是按年龄分的(因为先贷后还的消费习惯和年龄有关),在同一年龄组再按收入高低分。其实怎么做都可以的啦-按年龄做的还有一个好处是五年后的增长可以算:随着年纪的增加,现在的高中生变成大学生,成为潜在消费者;现在的年长用卡者五年后会继续保持使用,所以原则上用卡人数增长。人均持卡数量增长也要考虑进去。

PS: 面官会问你很多:what's your rationale/source? how can you get this number? 你可以说做market survey, 问行业协会要数据,benchmark一些经济状况类似的国家的数据(比如malaysia等)。

最后编辑于2016年8月30日
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